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Plan Toys Tricycles With environmentally sound products that are made to last, Plan Toys are dedicated to social responsibility. Stylish vehicles made of both wood and fun, brightly colored plastic, Plan Toys trikes and push trikes are made from recovered, preservative-free rubberwood. In the past, this wood used to simply be cut and burned after it lost its effectiveness for producing rubber. In an effort to provide a more ecologically sound product, Plan Toys became the first toy maker in the world to take this innovative approach. In addition, all their products are shipped in recyclable packaging.

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Customer Service Report Card

We post our customer contact response information so that you can see exactly how we are doing. We calculate these measurements weekly so you can judge us by how quickly we respond to you! Updated September 4, 2008

92.6%

Call! Have a question? Need some advice? Get help and honest opinions from real people. We're proud to say that 92.6% of our telephone calls are answered in under 30 seconds!

2h 48m

Email! We return emails in an average of 2 hours, 48 minutes ! Plus, we don't use a fancy computer program that tries to answer your question from key words in the message. Our Shopping Assistants handle each of your emails personally.

26 seconds

Live Chat! It's like chatting with a friend over instant messenger. Again, the same experts that answer the phones and emails are ready to help you right over your computer. The average wait time to begin a Live Chat is 26 seconds!