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Customer Service
Contact us! Contact Us
Need to get in touch with us? We're here to help! Here's how to reach us - by email, telephone, online chat, fax, or even snail mail. You can get in touch with an actual live person to answer all of your questions.
shipping Shipping
We now offer a flat-rate fee for all purchases, within the Continental U.S. only. Want to read the details of our shipping policy, get delivery time estimates, or look into express shipping options? This is the place!
no worries returns "No Worries!" Returns
"No Worries" means no stress for our customers - your satisfaction is guaranteed, thanks to our 30-day hassle-free return policy. This is where to read more about our No Worries return policy, or to fill out a request for a Return Authorization number.
Payment Methods Payment Methods
We have many payment methods for you to choose from, and are adding more all the time. We accept Visa, MasterCard, American Express, and Discover credit cards, as well as Pay Pal, Checks, or Money Orders.
product reviws Product Reviews
One of the most powerful tools at the disposal of the savvy internet shopper is the ability to read the opinions of others who've already purchased an item. Click here to browse through our database of product reviews, or to post your own review.
See what our customers have to say!
 Customer Testimonials
What have our customers been saying about their experiences with us? We consider quality customer service a key element of our business - we truly want to make your experience with us a positive one. Here's some of the feedback we've received.

Bizrate Customer Satisfied

manufacturers warranty information Manufacturers Warranty Information
gift certificates Gift Certificates
Tricycles make great gifts - but it can be tricky to choose what to give. Fortunately, you don't have to - you can simply get a TricycleKids.com gift certificate, and leave the choice up to them!
price match Price Matching
We really want you as our customer! If you find a lower price ANYWHERE else for ANY of the items on our site, we would love the opportunity to match it.
tricycles manuals and guides Tricycle Kids Manuals & Guides
Tricycles can be pretty complex these days - to help you out, we provide the instruction manuals for most models that we sell. Whether you've misplaced your manual, or you're looking for an advance idea of how hard the assembly might be, this is a great resource.
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